My terrible shipping story:
Ordered pan set and wooden utensils January 05. No further info from Kilne re my shipping. After 20 day waiting and no shipping info and no
product, emailed Kilne and received Kilne. Received apology and received my pan set. However, my wooden utensils still missing. E-mailed Kilne once again
on Feb.04 and received email from Kilne on Feb 8 stating my wooden utensils were shipped 19 days ago but I did not receive them until Feb. 21. It certainly makes me hesitate about making further purchases or referring to friends.